Refund Policy | Fur&Health

Thank you for shopping with Fur&Health!

We want you to feel confident about every purchase. If you’re not completely satisfied with your order, we’re here to help with a clear and hassle-free return and refund process.

🕒 Return Window

You may request a return within 30 days of receiving your order.

📦 Return Conditions

To qualify for a return, your item must meet the following requirements:

  • Unused and in its original packaging
  • Accompanied by proof of purchase (such as your order number)
  • In the same condition that you received it

🚫 Non-Returnable Items

We cannot accept returns for:

  • Discounted or clearance items
  • Customized or personalized products
  • Items that have been opened or used

🔁 How to Request a Refund

  1. Email us at fur-health@hotmail.com with your order number and reason for the return.
  2. Our team will provide return instructions within 1–2 business days.
  3. Once we receive and inspect the returned item, we will issue your refund within 5–7 business days.

💳 Refund Method

All refunds will be credited back to your original method of payment.

❓ Need Help?

If you have questions about your return or need assistance, feel free to contact our support team at fur-health@hotmail.com. We’re always happy to help!